Before You Reach Out
Most questions are already answered.
Shipping times, authenticity, returns, and discounts are all covered on our FAQ page. Check there first, it's usually faster than waiting on a reply.
Check the FAQ →The 3 most common questions
Have a read before scrolling down to contact us.
Every bottle is batch verified and sealed before dispatch. If your batch code doesn't check out, you're entitled to a full refund.
To keep prices as low as possible and fulfill orders faster, tracking isn't included as standard on any order. You'll get an email as soon as your order is dispatched, so you know it's on its way.
Orders placed before 2pm are dispatched the same day. US delivery: 1–3 business days. International delivery: 3–10 business days.
Get In Touch
We're here to help.
Questions about an order, a fragrance, or anything else, we respond within 48 hours.
Email
Response Time
Within 48 hours, Mon–Fri
48hr
Response Time
100%
Authenticity Guaranteed
Same-Day
Dispatch Before 2PM
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